Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Nopnoe ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Nopnoe mobile application.

2. Information We Collect

2.1 Information You Provide

• Secure ID: We generate a unique, anonymous secure ID for you to use the app without requiring a phone number or email address.
• PIN Code: You create a PIN code for app access, which is stored securely on your device.
• Chat Content: Messages, images, audio, and files you send through the app.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, and app version for technical support.
• Usage Data: App usage patterns and performance data to improve our service.
• Location Data: Coarse location data for security and fraud prevention purposes only.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Nopnoe messaging service
• Enable secure end-to-end encrypted communication
• Implement content filtering and safety features
• Prevent fraud and ensure app security
• Improve our app functionality and user experience
• Provide customer support and technical assistance

4. Data Security and Encryption

Nopnoe uses industry-standard encryption to protect your data:

• End-to-End Encryption: All messages are encrypted and can only be read by you and your chat partner.
• Secure Storage: Your PIN and encryption keys are stored securely on your device.
• No Backdoor Access: We cannot access your encrypted messages or decrypt your communications.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Legal Requirements: When required by law or to protect our rights and safety.
• Service Providers: With trusted third-party services that help us operate our app (e.g., cloud storage, analytics).
• Safety and Security: To prevent abuse, fraud, or illegal activities.

6. Content Filtering and Safety

To maintain a safe environment, Nopnoe includes:

• Automated content filtering for inappropriate content
• User reporting mechanisms for abuse
• User blocking capabilities
• Content removal features for flagged messages

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request information about what data we have about you.
• Deletion: Request deletion of your account and associated data.
• Control: Manage your privacy settings and app permissions.
• Blocking: Block users and delete unwanted messages.

8. Data Retention

We retain your information only as long as necessary to provide our services:

• Account data is retained while your account is active
• Messages are stored until you delete them or your account is deleted
• Logs and technical data are retained for security and debugging purposes

9. Children's Privacy

Nopnoe is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Your continued use of the app after such changes constitutes acceptance of the updated policy.

12. Contact Us

Thank you for choosing Nopnoe. We are committed to protecting your privacy and providing a secure messaging experience.